Refund Policy

Effective Date: March 28, 2025

At propeoplestock.com, we take pride in offering high-quality, AI-generated photorealistic images of people. As a digital marketplace, we enable users to both purchase and publish such content. Because our content is created by algorithms and does not depict real individuals, our platform and products do not infringe on personal likenesses or intellectual property rights.

1. Final Sale Policy

All transactions are final once a digital product has been successfully downloaded. We do not provide refunds or replacements for digital assets except in specific, limited circumstances outlined below.

2. Exceptional Refund Conditions

We may approve a refund request under the following conditions:
– You were charged more than once for the same item.
– You encountered a verified technical error preventing you from downloading the purchased file, and the issue was reported within 48 hours of the transaction.
– There was a billing mistake or mischarge.

3. Submitting a Refund Request

If you believe you qualify for a refund, please contact our support team at info@propeoplestock.com within 48 hours of purchase. Include your order ID, relevant payment details, and a description of the issue so we can process your request efficiently.

4. Refund Processing Time

Once a refund is approved, it will be issued to your original payment method within 7 to 10 business days. You will receive confirmation via email once the refund has been completed.

5. Customer Service and Dispute Resolution

We value transparency and customer satisfaction. If you have concerns about your order or experience on propeoplestock.com, reach out to us at info@propeoplestock.com. We commit to reviewing and responding to all refund-related inquiries within 5 business days.

6. Policy Updates

This refund policy may be revised as our services evolve. Any updates will be reflected on this page, along with a new effective date.

7. Contact Information

For additional questions regarding our refund practices, feel free to contact us at info@propeoplestock.com.